General

Misc. Internal Fixes

• DB Null Connection error when logging in

Rapid On The Go - ROT

• Customize Rapid on the Go (ROTG) Job Ticket Fields

Getting Started

• Creating Invoice Line Items
• How To Set Up and Assign a License to a New User in ERP
• Export to Excel
• Customize the Main Title Bar - Disabling Alerts

Rapid On The Go!

• END USER LICENSE AGREEMENT
• Where To Find Your Client ID
• Add Job and Jobsite through Rapid On The GO!

Customer

• New Action Types in Operator Checklist
• What is GeoTab?
• How to Issue a Credit Report for a Customer

Release Notes

• New Features in Rapid ERP version 2.2111.15.1
• Rapid ERP version 2.2209.15.1
• Rapid ERP version 2.2210.2.1
• Rapid ERP version 2.2210.28.1
• Rapid ERP version 2.2211.18.1
• Rapid ERP version 2.2301.26.1

FAQ

• How to start a TeamViewer Session for Remote Live Support
• What operating systems does Rapid Apps ERP run on
• How can agents leverage knowledge to help customers?
• How do I publish my content in other languages?
• How do I customize my Help Center?
• What are these sections and articles doing here?

Announcements

• Welcome to your Help Center!