New GO! Message Interface: Ability to send GO! message from Operator tiles in dispatch; Ability to send a single GO! message to multiple operators simultaneously

How does this feature work?

Right click on an operator’s tile in Dispatch, then select Send GO! Message.

This will bring up a box for you to type in the message you would like to send out. In that box, you can tick the box in front of the operator’s name to send the message to multiple operators.

 

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What can this feature do for me?

GO! Messages are more reliable than texting as they do not rely on phone companies to transmit and are not affected by phone company rules and filters. If the operator can open the Rapid On the GO! App, they should be able to receive and respond to GO! Messages. You will be notified of incoming messages the same way you are being notified of incoming text messages.

Dispatch > Timeline View: Ability to customize the timeline view with desired fields


You can now customize what information you want displayed in the individual tiles in Timeline view.

How does this feature work?

When in Timeline View (Select Jobs, then click on Timeline View) you have a choice of 3 views - Simple (displaying customer name and time of pour), Standard (which adds Size Requested and Site name), and Detailed view. You are now able to choose what information is included in Detailed view by clicking on the Customize button (cogwheel) and selecting the fields you want displayed:




What can this feature do for me?

Previously, you could only switch between the three views but not customize them. Now you can select exactly what details you want to see and the order you want them displayed in.


New Flag that alerts of overlapping job ticket times per employee in Human Resources > Crew Central / Payroll

How does this feature work?

The flag can be selected to be displayed in Human Resources > Crew Central and Human Resources > Payroll. It is not displayed by default so you need to open the Field Chooser menu right underneath each employee and select it, then position the column as per your preference (for ease of illustration I have moved it to the head of the grid, just next to the date). This functionality works the same way in both the Payroll screen and the Crew Central screen.

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What can this feature do for me?

This feature lets you quickly find out any tickets whose times as submitted by the operators or typed in manually by the dispatchers are overlapping. It is yet another check to make sure all dates and times are correctly entered (and operators are correctly paid for their work).

 

New Feature to see address suggestions while adding new /changing existing address for job sites and auto-populate location, city, state and zip code based on the chosen address suggestion
 

How does this feature work?


This feature needs to be enabled first. To enable it, head over to Company>My company, then pick General Defaults and check the box for Auto fill address based on suggestions.

With this enabled, when a new jobsite is being added, or an existing jobsite is being edited, once you start typing in the Location field, a list of suggestions will pop up. This list is being continuously refined as you keep on typing.


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What can this feature do for me?

This functionality will save you time while entering or editing jobsite addresses, and more importantly, will ensure addresses are correctly entered. 

 

Create checklist actions that allow multiple answers


How does this feature work?

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Choose “Multiple Choice” if you want them to choose from a list, choose “Multiple Select” if you want them to choose multiple answers.


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Add Options to the checklist you want to work with


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Choosing a checklist to use on a job


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Export customer contacts
 

How does this feature work?


You are now able to view and export all customer contacts or all contacts for a particular customer or set of customers entered in Rapid ERP. The way this functionality is implemented is through a newly introduced report.


From the top menu, select Reports, then Report Central. Next, choose Customer as the Category, Contacts as the Type of report and select All as the range. Hit the GO button to generate the report. You can then export it to one of three formats: Excel, Word and pdf.



What can this feature do for me?


You can now export all of your contacts and use them in a third party solution (e.g. have a list of all customer contacts emails to send an email with an attachment from your email client, or get a list of all addresses to send out a mass email or seasons greetings).


New Feature to track changes to employee records


How does this feature work?


You are now able to track changes made to an employee record, including who and when made the change and what type of change was made. 


In order for this feature to work, it needs to be enabled first in Company>My Company>General Defaults:




The features that are currently being tracked, are as follows:





Go to to Human Resources and select Employee. Then select an employee from the list. Hint: If the employee you are looking for is not displayed in the list, it may have been made inactive. Hit the arrow next to the Show button and select Active & Inactive from the drop-down list - this will show all active and inactive employees of the company.


In the top pane on the right hand side of the screen you will see a tab titled Changes History. Click on it and a list of changes made to the record will be displayed. The changed field will be highlighted in yellow.


What can this feature do for me?


You now have access to the full employment history of the company employees.


 

Export to Excel all company business object lists


How does this feature work?


Now when you are working in the Orange R menu any list that displays in a grid now has the right click option to export to Excel.
 

Example: Equipment sizes

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What can this feature do for me?

Now you can export any of the lists available (e.g. Sales Regions, Dispatch Locations, Equipment Sizes, etc) and process them or import them to any third party software that supports any excel format, including comma separated lists.

 

New reports available

  • New Report: Sales > Customer > Detailed: By Jobsite

  • New Report: Accounting > Payment > Detailed: By Invoice
  • New Report: Accounting / Payment / Detailed: by Invoice and choose your date range before hitting Go.


     

Track and display operator responses for OSHA alert reports


How does this feature work?


This is a report that shows both OSHA alerts sent out to employees, as well as their responses. To generate it, you need to head out to Reports, then Report Central, and select Employee as Category and OSHA Weather Alerts as Report. Once you have the range you need to view, hit GO.




What can this feature do for me?


This report will let you keep track of both the OSHA alerts you have sent out to your employees, as well as their responses to the alerts.