Dispatch

Gallery Enhancements
Overview If the uploaded files in the Gallery have metadata, it is shown in the Miscellaneous. This metadata helps the operator to find the jobsite, for ex...
Wed, Mar 1, 2023 at 8:12 AM
Ticketed Jobs
Overview Users can see which jobs are ticketed and which are not.  There is column called "Ticketed" which shows exactly this. Then the user ca...
Wed, Mar 1, 2023 at 7:59 AM
Invoice Line Items Ordering
Overview Line items added manually by the user can be re-arranged before sending the invoice. Items automatically generated from the pricing scheme cannot...
Fri, Mar 10, 2023 at 1:55 AM
Customer / Job Site Permit Assignments
Overview Users can assign permits/licenses to jobsites. The assigned permits/licenses are visible in a specific grid in the Jobsite Information tab. Sp...
Wed, Jan 25, 2023 at 6:32 AM
Invoice File Attachments
Overview Job attachments, located in the job gallery tab, can be included to the invoice emails directly form Rapid ERP. Benefits The user has the ...
Tue, Jan 24, 2023 at 6:34 AM
New Job Status: Pending
Overview A new job status is available called "Pending". It is typically used for jobs whose jobsites still do not have Permit/License approved. ...
Mon, Feb 13, 2023 at 11:16 AM
Cancelling A Scheduled Job
From Jobs / Dispatch Right click on the job you wish to cancel. Select “cancel selected job”. From the new window choose the reason why the...
Tue, Aug 4, 2020 at 11:35 AM
Adding Contact Phone Numbers or Other Caller Specific Information
From Jobs / Dispatch Double click on the desired job from the schedule. Double click on the “Caller / phone # (click for list) link Right c...
Tue, Aug 4, 2020 at 11:41 AM
Rescheduling A Job
From Jobs / Dispatch  Double click and open the job that you need to reschedule. Select the job date drop down menu. Select the date in whi...
Tue, Aug 11, 2020 at 10:02 AM
Multi Booking A Job
From Jobs / Dispatch Double click on the job that you want to multi book. On the top panel select Multibook. Click once on each day that yo...
Tue, Aug 11, 2020 at 10:05 AM